Settings
Owner only. Changes are recorded with your name.
Account Creation Dependencies (ACD)
Which Gmail groups and RingCentral queues each new hire gets. Changes apply to new hires and to hires whose accounts are not created yet. Existing accounts are not changed.
Notifications
Emails IT Brama sends, and who receives them. Every change is recorded in the History tab above.
Outbox (latest 50)
Emails prepared by IT Brama. Held until sending is connected.
Managers
Used for "Manager:" in emails and as recipients. A department can have several managers; they cover every location and are shown first. Location managers cover everyone in that office. "Notified only" people get the emails but are not shown as "Manager:".
Help center
The public Help page: articles, the AI assistant (answers only from published articles) and help requests. Contact details are not allowed in articles.
Provisioning Control Center
Every provisioning job in one place. The queue creates accounts on its own; jobs that need you are listed first, with the reason.
| Job | Employee | Service | Status | Why / details | Time left | Action |
|---|
Job History
Select a job row to inspect its audit events.
Home Dashboard
Central management of IT operations.
Employee Directory
Everyone in Google Workspace and RingCentral, read live from both. Read only: change details in Google or RingCentral.
Offboarding
Deactivate a leaving employee's accounts, including people created before IT Brama. Search by their work email.
Open offboardings
Completed offboardings
Recruitment · Employee Onboarding
Submit a new hire below, then follow the progress of their accounts. Click an employee to see each account's settings.
How it works
- Submit the form with the new hire's name, office, department and start date.
- IT reviews the prepared settings (email address, groups, phone extension and number, roles) and starts provisioning.
- Gmail is created first, usually within a few minutes. Everything else uses this address.
- RingCentral, Slack (and Zoho for Sales) follow automatically, usually within 15–30 minutes in total.
- IT creates the remaining accounts by hand: PC login, HR Portal and HHAeXchange where required.
- When every account is verified, the hire shows Completed.
"Ready (approx.)" below is calculated live from IT's provisioning queue. Passwords are handed out by IT, never shown here.
New hires
Everyone in progress, plus hires completed in the last 21 days.
| Employee | Office | Department | Start date | Progress | Ready (approx.) |
|---|
Planned settings are shown until an account is created; passwords are never shown here. IT creates the accounts.
All American Home Care
Employee Onboarding
First Form
All unfinished requests and completed onboardings from the last 21 days.
| Employee | Office | Department | Start Date | Status | Action |
|---|
Employee Configuration
Saving this plan only stores IT configuration. It does not create, modify, or delete any external accounts. DEMO employees must never be provisioned.
Provisioning List (Edit)
Red = prepared / unconfirmed · Amber = processing · Green = verified in actual provider · Grey = not required.
Create Draft Batch
Select employees with approved plans below. Employees already in a batch cannot be selected again.
| Select | ID | Employee | Office | Department | Plan Status |
|---|
Existing Batches
Completed Onboardings
Latest 35 completed employees first. Load older records only when needed.
| ID | Employee | Office | Department | Start Date | Completed |
|---|